Accessibility Statement

Last reviewed: September 23, 2026

SleepCocoa is committed to making our website usable by everyone, including people with disabilities. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.

What we do

• Test our site with automated tools and by hand, including keyboard-only navigation and screen readers
• Write descriptive text for images and label every form field
• Check color contrast and text sizing
• Ask our technology vendors, including Shopify and our review, email, and subscription providers, about the accessibility of their tools
• Review the site again whenever we make major changes

Known limitations

Some third-party features, such as embedded reviews, video, and pop-up forms, are provided by other companies and may not fully meet our standard. We are working with those vendors to improve them.

Need help or found a problem?

If you have trouble using any part of our site, or need help placing an order, contact us:

• Email: support@sleepcocoa.com (subject: "Accessibility")
• Phone: (805) 552-6396, Monday to Friday, 9 a.m. to 5 p.m. Pacific

Please tell us the page and the problem you ran into. We will respond within 2 business days and, if needed, help you complete your order another way at the same price.